RESTAURANT EQUIPMENT REPAIR
A drive thru window, a dining room, and a coffee counter all run on different equipment, but they all break the same way: at the worst possible time. That’s when we show up.
Tied into a Tech24 network responsible for over 65,000 planned service visits annually
The Allied Service Group difference
Every repair carries 90 days of parts and labor coverage. If something’s off after we leave, we’re back to fix it at no charge.
Schedule Repair
On site commercial cooking equipment repair, including factory authorized warranty service.
Equipment installation or removal, scheduled around your kitchen’s hours.
A maintenance schedule built to catch problems before they become repairs.
Refurbishment work that gets more life out of equipment you already own.
A straight, unbiased read on your equipment’s condition, no upselling.
Vans carry as many common items for what’s needed for a same day fix, and every repair is covered for 90 days on both parts and labor.
PREVENTATIVE MAINTENANCE
Catching a small problem before it becomes a breakdown is the entire point of preventive maintenance. Equipment runs longer, more efficiently, and at a lower total cost when it’s maintained on a schedule instead of run until it fails.
Waiting for equipment to fail before fixing it is the expensive way to run a kitchen. A maintenance schedule flips that.
Equipment on a maintenance schedule tends to outlast equipment that’s only ever repaired after something fails.
Equipment that’s been properly maintained simply doesn’t have to work as hard, and that shows up as a lower utility bill.
Get in touch with us for a customized preventative maintenance plan.
Call to Schedule a PM
INDUSTRIES
Allied technicians based in Jackson, Memphis and Tupelo cover restaurants across the Mid-South. Restaurant kitchens keep us plenty busy, but so do grocery stores, convenience stores, retailers, and concession stands, all served by the same technicians.
PROVEN TRACK RECORD
We could not run our business without the expert assistance from Joe and the techs at Allied Service Group! They have kept our restaurant equipment and HVAC “up and running” for over a decade! Always ready to help us! Thanks!
Mary T.
Most professional HVAC and Plumbing Company out there to date. Definitely use them in the future.
Chris B.
Reliable, professional, and honest service. Great workmanship, fair pricing, and excellent customer service. Highly recommend calling Ryan at Allied for your heating, cooling, and refrigeration needs.
Kyle M.
We do take calls outside standard business hours, evenings, weekends, holidays, and pricing for that time is usually different. Check with your dispatcher on the exact rate before you commit to a time.
In many cases, yes, we’re authorized for warranty work with a number of major manufacturers. Coverage depends on the specific brand and warranty terms, so we verify eligibility per job rather than assuming.
Yes, and it’s worth mentioning everything that’s wrong up front rather than just the most urgent item. One visit handling three problems beats three separate trips.
Billing can send over a copy of any invoice or work order directly, or check the customer portal if that is set up on your account.
Cooking lines, refrigeration, ice machines, dish and warewashing systems, hot and cold beverage equipment, if it’s in a commercial kitchen, it’s something we repair.
Coverage extends across most of the major brands and models you’d find in a commercial kitchen. Got a specific make in mind? Ask before we send someone out and we’ll confirm it’s covered.
Pick up the phone, send an email, or fill out the online form, whichever is easiest. If your account includes portal access, that works too.
The more specific you can be, equipment type, make and model, serial number, a quick description of the problem, and your facility number, the better chance we send the right technician with the right parts on the first trip.
How fast we respond depends on the situation. Issues touching food safety or your ability to operate move to the front of the line, and same day or next day service is the goal whenever it’s realistic.
Yes. Training does not stop after onboarding, technicians go through manufacturer programs and Tech24 University on an ongoing basis.
EQUIPMENT DOWN
Whatever the job looks like, standard repair or something unusual, Allied Service Group shows up quickly and quotes it honestly.
