OUR APPROACH

We Skip the Out of the Box Program. Instead, We:

Treating a customer’s business like our own is part of how we operate at Allied Service Group. Technicians are trained to recommend only the service equipment actually needs, nothing more.

  • Walk through your kitchen to identify equipment that would benefit from a maintenance plan.
  • Talk through how often equipment runs, your budget, and anything else that matters to you.
  • Work out how frequently service visits should happen and what each one should cover.
  • Build the program around select equipment, a category, or your whole kitchen, your call.
  • Show up as scheduled, checking for safety issues like loose wiring, frayed cords, and gas leaks, and completing whatever service is needed.

SIMPLE, FAST, RELIABLE

How Planned Maintenance Works

Here’s the path from enrollment to your first scheduled visit.

Call or Request Online

Reach out by phone or online to talk through enrolling your equipment. Nothing has to be broken first.

Custom Program Built

We design a program around your equipment, how it’s used, and your budget, whether that’s one unit or the whole kitchen.

Scheduled Service Visits

Your technician shows up as planned for preventive checks, including safety inspections for wiring, cords, and gas connections, plus whatever service the equipment needs that day.

Test, Document, & Follow Up

Every visit gets documented so you have a clear record, and we keep your program on schedule going forward.

Highly-Skilled Technicians

Technicians train continuously across cooking, refrigeration, beverage, and HVAC equipment, not just once at hire.

We Stock the Most Commonly Used Parts

Genuine manufacturer parts, the ones actually needed most, ride in our trucks. Factory spec only, never a generic substitute.

90-Day Guarantee

Parts and labor are both covered for 90 days on every visit, and our fleet runs on GPS routing so a technician is rarely far from where you need one.

Thorough, Multi-Point Inspections When You Need It Most

Getting ready for an inspection? We go past a quick look, burner inspection, thermostat calibration, gasket checks, gas pressure testing, and a real cleaning.

All Fuel Types & Configurations

Gas, electric, LP, or dual fuel, every configuration gets serviced. Technicians train on atmospheric and infrared burner systems across every major brand.

Why wasn't a gas leak caught before it became a problem?
URGENCYLIKELY CAUSES

High

Loose connections and worn lines are typically found during a scheduled safety inspection, not on their own, since a small leak often has no obvious symptoms until it’s significant. This is exactly why safety checks are part of every planned maintenance visit rather than an optional add on.
Why did we fail a health inspection because of equipment temperature?
URGENCYLIKELY CAUSES

High

Refrigeration units can drift out of calibration gradually, running a few degrees warmer than the display shows without anyone noticing day to day. Without regular checks, that drift can put a unit below required food safety temperatures well before anyone catches it, and a health inspection is often the first place it gets flagged.
Why does equipment always seem to fail right before your busiest rush?
URGENCYLIKELY CAUSES

High

Equipment under heavy, sustained use wears down faster than equipment used lightly, and without a regular inspection schedule, that wear goes undetected until the exact moment it’s pushed hardest. High demand periods are when equipment is most likely to fail, precisely because that’s when it’s under the most stress.
Why did what should've been a small repair turn into a major expense?
URGENCYLIKELY CAUSES

High

Without regular checks, small issues aren’t caught early. A worn part can damage the components around it the longer it runs unaddressed, so by the time a problem becomes obvious, it’s often taken other parts down with it, turning a simple fix into a much bigger bill.
Why does unplanned downtime end up costing more than we expected?
URGENCYLIKELY CAUSES

Medium

A reactive, repair only approach means downtime happens on the equipment’s schedule instead of yours, often during your busiest hours since that’s when equipment is under the most stress. Emergency service calls, lost revenue during downtime, and rushed repairs all add cost that a scheduled maintenance visit would have avoided.
Why did my equipment fail years before it should have?
URGENCYLIKELY CAUSES

Medium

Skipped cleaning, calibration, and inspection accelerate wear on components that would otherwise last for years. Equipment lifespan estimates generally assume routine maintenance happens on schedule, skip that maintenance and the equipment simply doesn’t reach the lifespan it was built for.
Why does the same piece of equipment keep breaking down again and again?
URGENCYLIKELY CAUSES

Medium

Small issues like worn gaskets, loose connections, or dirty coils go unnoticed without a scheduled inspection to catch them. Each one adds strain to the equipment on its own, and left together they compound, so the same failure keeps recurring until the underlying cause gets addressed instead of just the latest symptom.
Why is my utility bill higher than it should be for the equipment I'm running?
URGENCYLIKELY CAUSES

Low

Dirty condenser coils, clogged filters, and worn seals all force equipment to work harder to do the same job, and that extra effort shows up directly on your energy bill. The equipment isn’t broken in an obvious way, it’s just running inefficiently, exactly the kind of issue a scheduled inspection is built to catch.

The best repair is the one you never need. Build a maintenance program around your kitchen.

FREQUENTLY ASKED QUESTIONS

Preventative Maintenance FAQ

Answers to the questions we hear most about planned maintenance. Don’t see yours? Give us a call.

How much can planned maintenance actually save me?

Catching small issues before they become expensive repairs or full breakdowns is the core value. Customers on a planned maintenance program typically see fewer emergency calls and more predictable costs overall, since scheduled maintenance is planned and budgeted rather than an unplanned expense that hits without warning.

Is planned maintenance available everywhere Allied Service Group operates?

Yes, we handle planned maintenance programs for single locations and multi unit operators alike, anywhere across our Mid-South service area.

What's included in a planned maintenance visit?

Every visit includes safety checks like wiring, cords, and gas leak inspection, plus service specific to your equipment: burner inspection, thermostat calibration, gasket checks, gas pressure testing, and thorough cleaning. The exact scope depends on what’s on your program.

How is a planned maintenance program customized for my kitchen?

We start with a conversation about your equipment, how heavily it’s used, and your budget, then build a program with the frequency and scope that fits, whether that’s a few key units or your entire kitchen. Equipment running harder generally needs more frequent visits than equipment used lightly.

Does planned maintenance come with a guarantee?

Yes. All work is backed by the Allied Service Group guarantee, 90 days on parts and labor.

Can I put just some of my equipment on a program, or does it have to be everything?

Entirely up to you. Programs can cover a single piece of equipment, a category like refrigeration, or your whole kitchen. Many customers start with their highest use or highest risk equipment and expand from there.

PREVENTATIVE MAINTENANCE

Stop Breakdowns Before They Start.

A planned maintenance program from Allied Service Group means fewer surprise breakdowns, lower repair bills, and equipment that lasts longer. If something comes up between visits, the same skilled technicians and 24/7 dispatch are ready to handle it.

Call for PM Call 731-982-2634

Allied Service Group technician in safety glasses and work gloves servicing commercial kitchen equipment Allied Service Group technician in safety glasses and work gloves servicing commercial kitchen equipment
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