Water supply, drains, gas lines and the plumbing behind dish machines, ice machines and water heaters. Kitchen plumbing sits inside our normal scope, not a referral.
SERVICE AREA
Locations
Find out what we service and where.
COVERAGE AREA
Where We Service
Certified technicians are stationed throughout Jackson, TN, Memphis, TN, and Tupelo, MS, which keeps travel time down and response times up. Operating locations across more than one of these cities? One number, 731-982-2634, covers all of them.
Hours
Monday-Friday: 8 am – 5 pm
Saturday-Sunday: By Emergency Call Only
24/7 Dispatch
Cities such as:
- Jackson, TN
- Memphis, TN
- Tupelo, MS
FIND US
Main Service Areas
WHAT WE SERVICE
Service Capabilities
Small fix or major repair, Allied Service Group gets it done right and gets it done fast, because every hour of downtime is an hour of lost business for a restaurant. Technicians based across Jackson, Memphis, and Tupelo cover commercial kitchen equipment from a wide range of manufacturers. Planned maintenance is worth asking about too, it costs less than waiting for the breakdown it’s meant to prevent.
Plumbing
Learn More >
Preventative Maintenance
Scheduled inspections, cleaning and part replacement across hot side, cold side and HVAC. One program, one provider, one calendar for your whole facility.
Foodservice Equipment Repair
Equipment fails on nights, weekends and holidays. Our emergency dispatch runs around the clock, every day of the year, across Jackson, Memphis, Tupelo and the surrounding Mid-South, and scheduled repairs run on your calendar.
Equipment Removal
When a unit is past saving, we disconnect it, remove it and dispose of it properly, then leave the space ready for what comes next.
Electrical Repair
Allied Service Group has skilled electricians who specialize in AC power for restaurants, C-stores and concessions operations across the Mid-South.
HVAC Repair
Rooftop units, split systems, make-up air and kitchen exhaust. In the Mid-South, HVAC failure in a kitchen isn’t a comfort problem, it’s a food safety and staff safety problem.
Manufacturers We Service
A list of the manufacturers on which we provide expert-level service.
Warehouse Refrigeration
Rack systems, cold storage rooms and industrial refrigeration for distribution and food processing sites across Jackson, Memphis, Tupelo and the surrounding Mid-South.
Equipment Install
We set the replacement, connect gas, water, electrical and refrigeration lines and commission it. Because we hold the mechanical and electrical licenses, the whole install stays with one crew.
Bakery Equipment
Deck and rack ovens, mixers, proofers and dough equipment. We keep bakery lines on schedule so the morning bake goes out on time.
Commercial Beverage Equipment
Ice machines, beverage dispensers, coffee brewers and beverage coolers. High traffic drink stations get fast turnaround, because they earn more per square foot than anything else in the building.
Cooking Equipment Repair
Fryers, ranges, ovens, griddles, steamers and dish machines. We diagnose gas, electric and steam equipment, replace failed parts and get the line back in service.
Commercial Refrigeration Repair
Walk-in coolers and freezers, reach-ins, prep tables and display cases. EPA certified technicians handle refrigerant work legally and correctly, which matters for compliance and for the life of the compressor.
Commercial Dishwasher Repair
Door type, conveyor and undercounter dish machines, plus the booster heaters and drains behind them. Clean, sanitized ware without the water on the floor.
COMMON QUESTIONS
Frequently Asked Questions
How do I reach the Allied Service Group office in Jackson?
Call 731-982-2634 or use the General Questions form on this page. The office is at 46 N Conalco Dr, Jackson, TN 38301, off I-40 between Memphis and Nashville. For equipment that is down, calling us is faster than the online form because dispatch answers around the clock.
Do you take emergency calls after hours and on weekends?
Yes. Emergency dispatch runs 24 hours a day, 7 days a week, including holidays. Call 731-982-2634 and a dispatcher will take the equipment details and route the nearest qualified technician. Overtime rates apply outside normal hours, and the Service Requests form has a checkbox to approve them in advance.
What areas does Allied Service Group cover?
Allied covers the Mid-South from our main office in Jackson, TN and technicians based in Memphis, TN and Tupelo, MS. Jackson area technicians cover cities like Humboldt, Milan, Brownsville, Lexington and Bolivar. Memphis based technicians cover Memphis, Germantown, Collierville, Bartlett, Cordova, Millington, Arlington and Lakeland, plus Olive Branch, Southaven and Horn Lake in DeSoto County. Tupelo based technicians cover Tupelo, Oxford, Corinth, New Albany, Booneville and Pontotoc. If your site sits outside that footprint, call us anyway and we’ll confirm coverage or connect you with the nearest Tech24 center.
What should I have ready when I submit a service request?
Equipment type, model and serial number, where the unit sits (back of house, front of house or roof), whether it’s under warranty, and the access times a technician can come on site. That information lets dispatch send the right technician with the right parts on the first visit instead of a diagnostic trip followed by a return.
Can one contact handle several of my locations across Tennessee, Mississippi and Alabama?
Yes. Multi-site operators in the Mid-South work with a single point of contact at Allied for scheduling, planned maintenance and reporting across every location, whether that’s three stores in Shelby County or a chain running from Jackson to Tupelo. Ask for account support when you call or note it in the form.
Do you provide warranty service on equipment I bought elsewhere?
Allied Service Group performs authorized warranty service on the manufacturers listed on our Manufacturers We Service page. If your unit is under a manufacturer warranty, mark Yes on the Service Requests form and have the serial number ready so we can confirm coverage before the visit.
Is Allied Service Group the same company as Tech24?
Allied Service Group is a Tech24 company. Allied is the local operating brand, headquartered in Jackson, Tennessee with technicians in Memphis and Tupelo, with its own technicians, trucks and phone number, 731-982-2634. Tech24 is the national network Allied belongs to, which supplies technician training, dispatch technology and coverage in other states. You deal with Allied; Tech24 is behind it.
What makes Allied different from other commercial kitchen repair companies in the Mid-South?
Two things. Allied is an EPA certified and state licensed mechanical and electrical contractor, so one technician can work on the refrigeration, the HVAC, the plumbing and the electrical feeding a piece of equipment. And Allied is part of Tech24, so a local company with 13 years in West Tennessee also has a national training program and parts network behind it. Most local shops have one or the other.
What certifications and licenses do Allied Service Group technicians hold?
Allied covers the Mid-South from its Jackson office, including Memphis and its suburbs, Jackson, and the DeSoto County corridor of Olive Branch, Southaven and Horn Lake. For a location outside that footprint, Allied coordinates service through the nearest Tech24 center or a vetted partner, so multi-site operators still make one call.
COOKING EQUIPMENT
Cooking Equipment Down? Let’s Fix It — Fast.
Whether it’s an emergency oven failure during peak service or a planned maintenance program to prevent breakdowns, Allied Service Group has highly skilled technicians, OEM parts, and 24/7 dispatch to keep your kitchen cooking.
